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MakeAndUpdate

What is UX?

UX stands for User Experience: how your website feels to use. Good UX is invisible; everything just works and nobody notices. Bad UX is the opposite, and it quietly makes people leave before they ever reach your offer.

What is UX? — illustration

In plain English

Think of a well-designed doorway you walk through without a thought, versus one where you push a handle that is meant to be pulled. Great UX is the first kind of door everywhere on your site: nothing to figure out, nothing that makes people stop.

Three things move it

01

Clarity

People should know what to do and where to go at a glance, with no guessing.

02

Speed

Waiting kills patience; a slow page feels broken even when it works.

03

Simplicity

Cut the clutter, so the one thing you want people to do is the easy thing to do.

Worth remembering

People judge your site in about 50 milliseconds, faster than a blink.

That snap judgment decides whether they stay or bounce. First impressions online are the result of design, not luck, so the design has to earn the second glance.

What to do about it

Strip away the clutter, speed up the page, and make the next step obvious. Want to know how yours feels to a first-time visitor? Get a free website audit and I will walk you through it.

The Clarity Series

A fast website audit. No sales pitch.

I’ll review your site, tell you what’s holding you back, and show you exactly how to fix it.

Get my free audit
  • 24 hrs

    First working version

  • Sub-second

    Typical load time

  • 1:1

    Direct with the builder

  • West Chester

    Pennsylvania